AlphaSignal Website Fulfillment Policy with Advertising Terms & Conditions

At AlphaSignal, we are dedicated to maintaining transparency and fairness in our services. Below is an outline of our website fulfillment policy, integrated with our Advertising Terms & Conditions.

Refund Policy

  • For Advertisers: If an ad is not published due to errors on our part, advertisers are entitled to a full refund or a rescheduled publication at a later date. Refunds are processed within 7-10 business days.

  • Cancellation Policy (Advertisers): Cancellation of ad placement must be made in writing to AlphaSignal no less than ten (10) business days before the scheduled placement date to be eligible for a refund. Refunds will be subject to AlphaSignal's discretion and any costs incurred​​.

Delivery Policy

  • AlphaSignal newsletters are delivered electronically via email.

  • For Advertisers: Advertisements are featured in our newsletters as per the schedule agreed upon at the time of purchase.

  • For Subscribers: Newsletters are sent out four times a week. Ensure your email address is up-to-date to receive our newsletters without interruption.

Return Policy

  • Since AlphaSignal offers digital content and advertisement placements, we do not have a return policy. However, any concerns regarding the services received should be addressed to our support team for assistance.

Cancellation Policy (Subscribers)

  • Subscription to AlphaSignal's newsletter can be canceled at any time via the unsubscribe link in our emails.

Advertising Terms & Conditions

  1. Ad Placement and Scheduling: Ad dates may be adjusted by AlphaSignal for operational reasons. Sponsors should inform us of important dates requiring consideration​​.

  2. Creative Asset Submission: Sponsors are responsible for delivering all creative assets three (3) business days before the scheduled ad placement​​.

  3. Ad Specifications: "Dedicated ad" includes an image, headline, text (up to 200 words), and CTA button. "Featured ad" includes a headline and text (up to 50 words)​​.

  4. Click Performance: We cannot guarantee specific click numbers. Performance estimates are based on historical data​​.

  5. Pricing and Payment Terms: Prices are valid for 48 hours from proposal date. Full payment is required before ad placement​​.

General Terms

  • Changes to advertisements or newsletter content must be submitted at least 72 hours before the scheduled delivery time.

  • We reserve the right to reject advertisements that do not align with our community standards.

Disputes and Concerns

  • In case of disputes or concerns regarding our fulfillment policy, please contact our support team at [support email]. We aim to resolve all queries promptly and fairly.

This policy is subject to change, and updates will be communicated through our website and newsletters. Your continued use of our services following any such changes constitutes your acceptance of the new terms.